Reduce Turnover, Boost Performance

Learn strategies to address salesperson turnover and build a culture of loyalty and high performance.

Effective Communication Across Generations

Master the art of communicating effectively with a diverse sales team, bridging generation gaps for better results.

Coaching for Development and Retention

Discover coaching techniques that foster growth, conduct meaningful exit interviews, and implement tools for tracking progress.

About the Course

Are you a dealership manager, sales leader, or general manager in the automotive or powersports industry facing challenges with team turnover, inconsistent performance, and culture issues? This course is tailored for you. Learn practical strategies to address these challenges, build a loyal and high-performing team, and create a workplace where top talent thrives. Join us to lead with purpose and create a culture of growth and retention.

Meet Your Instructor

Hi, I'm Joe Cala, and I've been in the automotive industry for over 25 years. I understand the challenges you face as a dealership leader and am excited to share my knowledge with you. My goal is to equip you with the skills to lead with purpose, coach effectively, and create a thriving work environment where your team excels.

Course Curriculum

7 Chapters · 37 Lessons

  1. 1

    Welcome to Developing High-Performance Teams in Automotive

    1. (Included in full purchase)

      Welcome to Developing High-Performance Teams in Automotive - Joe Cala

    2. (Included in full purchase)

      JC Training & Development Academy Comprehensive Course Catalog

    3. (Included in full purchase)

      Meet Joe Cala

    4. (Included in full purchase)

      The JC Advantage

    5. (Included in full purchase)

      PDF Monthly Sales Playbook - Joe Cala

  2. 2

    The Role of the Modern Sales Manager

    1. (Included in full purchase)

      The Evolving Role of the Automotive Sales Manager in 2025 and Beyond - Joe Cala

    2. (Included in full purchase)

      Building a Winning Culture - Empowering Your Team, Elevating Your Results - Joe Cala

    3. (Included in full purchase)

      Key Responsibilities: Leadership, Accountability, and Execution - Joe Cala

    4. (Included in full purchase)

      Manager vs. Leader: How to Be Both for Your Team - Joe Cala

    5. (Included in full purchase)

      Core Characteristics of High-Performing Managers - Joe Cala

    6. (Included in full purchase)

      Building Trust and Credibility with Your Team - Joe Cala

    7. (Included in full purchase)

      Building a Winning Culture – Empowering Your Team, Elevating Your Results

  3. 3

    Creating a High-Performance Culture

    1. (Included in full purchase)

      Establishing Core Values That Drive Team Performance - Joe Cala

    2. (Included in full purchase)

      Active Listening Techniques - The Leadership Skill That Builds Trust, Connection, and Clarity - Joe Cala

    3. (Included in full purchase)

      How to Shape a Winning Environment - Joe Cala

    4. (Included in full purchase)

      Leading with Integrity and Consistency - Joe Cala

    5. (Included in full purchase)

      Recognition and Rewards that Motivate Today’s Workforce - Joe Cala

    6. (Included in full purchase)

      Aligning Individual Goals with Dealership Mission - Joe Cala

    7. (Included in full purchase)

      Active Listening Techniques - The Leadership Skill That Builds Trust, Connection, and Clarity

  4. 4

    Coaching, Training & Development

    1. (Included in full purchase)

      The Manager as Coach: Moving Beyond Boss Mentality - Joe Cala

    2. (Included in full purchase)

      Creating Individualized Growth Plans - A Leadership Strategy for Maximizing Potential and Performance - Joe Cala

    3. (Included in full purchase)

      Bi-Weekly Manager Coaching Checklist - JC Training & Development - Joe Cala

    4. (Included in full purchase)

      Identifying Skill Gaps and Developing Customized Training Plans - Joe Cala

    5. (Included in full purchase)

      Daily Training Habits: The Power of Micro-Training & Huddles - Joe Cala

    6. (Included in full purchase)

      Role-Playing and Simulation for Real-World Preparedness - Joe Cala

    7. (Included in full purchase)

      Leveraging Technology & AI Tools for Continuous Development - Joe Cala

    8. (Included in full purchase)

      Creating Individualized Growth Plans - A Leadership Strategy for Maximizing Potential and Performance

    9. (Included in full purchase)

      Bi-Weekly Manager Coaching Checklist - JC Training & Development

  5. 5

    Driving Sales Performance

    1. (Included in full purchase)

      Understanding and Managing the Sales Process from Start to Finish - Joe Cala

    2. (Included in full purchase)

      Prospecting & Lead Management Oversight: Ensuring Pipeline Flow - Joe Cala

    3. (Included in full purchase)

      Showroom Management: Maximizing Floor Efficiency - Joe Cala

    4. (Included in full purchase)

      Managing Internet & Phone Leads for Conversion Excellence - Joe Cala

    5. (Included in full purchase)

      Tracking KPIs that Actually Matter: Closing Ratios, Follow-Up, Appointments - Joe Cala

    6. (Included in full purchase)

      Accountability Systems: From Daily Activity Logs to CRM Compliance - Joe Cala

  6. 6

    Exit Interviews and Retention Strategies

    1. (Included in full purchase)

      Implementing Retention Tools - How Great Leaders Keep Great People

    2. (Included in full purchase)

      Exit Interview Questionairre - JC Training & Development

  7. 7

    Leading with Purpose

    1. (Included in full purchase)

      Creating an Engaging Environment - Leading with Purpose to Inspire Excellence

Ready to Transform Your Leadership Skills?

Enroll now to gain the knowledge and tools to lead with purpose, coach for success, and retain top talent.

$97.00 / month

Enroll Now