
The Closing Mindset
Discover what closing really means in automotive sales and the psychology of buying & decision-making.

Setting Up the Close
Learn effective qualification techniques, creating value through product presentation, and reading buying signals in the showroom.

Automotive Closing Techniques
Master the assumptive close, alternative choice close, summary close, and urgency close in automotive sales.
About the Course
Welcome to our Automotive Closing Mastery course! Are you an automotive sales professional looking to enhance your closing skills while fostering trust and lasting customer relationships? This course is designed to equip you with the mindset, strategies, and practical skills needed to consistently close deals. From building trust to overcoming objections and mastering follow-ups, this course covers it all. Join us today and take your closing skills to the next level! Enroll now to accelerate your success in automotive sales.
About the Creator
Hi there! I'm excited to share my insights with you. Having faced the challenges of automotive sales firsthand, I understand the importance of closing deals effectively while nurturing long-term customer relationships. My goal is to empower you with the knowledge and skills you need to succeed in this competitive industry. Let's embark on this learning journey together and elevate your closing mastery!
Course Curriculum
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1
The Closing Mindset
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What Closing Really Means in Automotive Sales - Joe Cala
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Confidence, Belief, and Passion for the Product & Process - Joe Cala
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Seeing the Close as Service, Not Pressure - Joe Cala
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Preparing Mentally: Attitude, Energy, and Intent - Joe Cala
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2
Setting Up the Close
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Qualification That Leads to a Seamless Close - Joe Cala
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Building Trust Through Rapport & Listening - Joe Cala
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Presenting Vehicles with Emotional & Logical Value - Joe Cala
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Trial Closes β Checking Readiness Before the Final Close - Joe Cala
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3
Automotive Closing Techniques
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The Assumptive Close (βWhen would you like delivery?β) - Joe Cala
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The Option Close (Choice of two βyesβ paths) - Joe Cala
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The Payment Close (Fitting the deal to budget) - Joe Cala
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The βPuppy Dogβ Close (Test drive = ownership experience) - Joe Cala
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The Silence Close (Letting the customer think & lean in) - Joe Cala
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Overcoming βLet Me Think About Itβ - Joe Cala
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4
Handling Objections at the Close
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Price Objections β Value vs. Cost - Joe Cala
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Payment Objections β Structuring Terms Creatively - Joe Cala
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Trade-In Objections β Positioning Equity & Real Value - Joe Cala
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Timing Objections β Creating Urgency Without Pressure - Joe Cala
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5
Advanced Closing Scenarios
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Multiple Decision Makers β Closing Couples & Families - Joe Cala
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Internet & Phone Leads β Virtual Closing Strategies - Joe Cala
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F&I Handoff β Closing the Sale While Setting Up Finance - Joe Cala
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Be-Backs β How to Re-Close Customers Who Left - Joe Cala
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6
Post-Close & Long-Term Relationship
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Cementing the Sale β Delivery as the Final Close - Joe Cala
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Follow-Up That Turns Buyers into Repeat Customers - Joe Cala
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Asking for Referrals at the Peak of Excitement - Joe Cala
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Tracking Closing Ratios & Continuous Improvement - Joe Cala
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Ready to Master Automotive Closing?
Join our course today and unlock the secrets to closing deals effortlessly while building lasting customer relationships.
$497.00 / month