Foundations of Communication
Discover the purpose and power of communication, master the 7 components of effective communication, and learn to overcome common barriers.
Verbal Communication Mastery
Choose the right words with clarity, understand the music behind your words, and master storytelling and persuasive language.
Non-Verbal Communication
Learn the fundamentals of body language, facial expressions, eye contact, posture, and gestures for powerful communication.
About the Course
Are you ready to enhance your communication skills and stand out in various situations? Join our comprehensive course to master the art of communication. This course covers everything from verbal and non-verbal communication to listening, building confidence, and advanced communication strategies. Take the first step towards becoming an exceptional communicator and achieving your goals. Enroll now to unlock your full potential!
About the Creator
Hello, I'm Joe Cala, and I'm excited to share my insights in communication with you. I understand the challenges you face in effectively conveying your message and building connections. Through this course, I aim to equip you with the essential skills to communicate with impact and confidence. Join me on this transformative journey towards becoming a proficient communicator.
Course Curriculum
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1
Welcome to The Art of Communication
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Welcome to the Art of Communication - Joe Cala
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2
Meet Joe Cala
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Meet Joe Cala
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The JC Advantage
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PDF Monthly Sales Playbook - Joe Cala
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3
Communication as the Core of Business Success
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Why Communication Drives Sales, Service & Leadership - Joe Cala
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The 7 C’s of Effective Communication in Business - Joe Cala
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Breaking Down Barriers – Miscommunication in Sales & Service - Joe Cala
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Communication as the Core of Business Success
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4
Verbal Communication for Influence & Clarity
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Word Choice & Professional Language in the Dealership - Joe Cala
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Tone, Pace & Energy – How You Sound to Clients & Teams - Joe Cala
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Storytelling that Sells – Using Stories to Build Value - Joe Cala
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Verbal Communication for Influence & Clarity
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5
Non-Verbal Communication – Silent Sales Power
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Reading & Using Body Language to Connect with Customers - Joe Cala
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Eye Contact, Smiles & Micro-Expressions – Building Trust in Seconds - Joe Cala
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Posture & Presence – How Managers & Salespeople Command Respect - Joe Cala
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The Handshake & Greeting – Setting the Tone for the Experience - Joe Cala
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Non-Verbal Communication – Silent Sales Power
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6
Listening Skills – The Secret Weapon of Top Performers
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Active Listening to Discover Real Needs - Joe Cala
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Asking Better Questions - Joe Cala
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Listening with Empathy – Turning Complaints into Opportunities - Joe Cala
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Listening Skills – The Secret Weapon of Top Performers
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7
Presence, Confidence & Professional Image
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Confidence in the Showroom, Office & Reception Desk - Joe Cala
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Eliminating Nervous Habits & Filler Words (um, like, you know) - Joe Cala
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The Power of Silence, Pauses & Timing in Sales Conversations - Joe Cala
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Presence, Confidence & Professional Image
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8
Contextual Communication – Adapting to Every Situation
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One-on-One Customer Conversations (Trust & Influence) - Joe Cala
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Leading Teams & Motivating Through Communication (Managers/Owners) - Joe Cala
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Reception & Front-Line Interactions – First Impressions Matter Most - Joe Cala
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Virtual & Digital Communication – Phone, Email, Video & Chat Etiquette - Joe Cala
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Contextual Communication – Adapting to Every Situation
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9
Advanced Communication for Business Growth
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Negotiation Language – Words That Move Deals Forward - Joe Cala
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Handling Objections & Difficult Conversations with Professionalism - Joe Cala
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Communicating Across Cultures, Generations & Personality Styles (DISC-based application) - Joe Cala
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Advanced Communication for Business Growth
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10
Master Communicator Mindset
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Communication as Leadership – Influence with Integrity - Joe Cala
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Daily Practice – Building Habits of Effective Communicators - Joe Cala
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The Long Game – How Great Communicators Build Loyal Clients & Teams - Joe Cala
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Master Communicator Mindset
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11
The Art of Communication – Statistics That Matter
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The Art of Communication – Statistics That Matter
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Ready to Transform Your Communication Skills?
Start your journey towards becoming a confident and influential communicator. Enroll now to unlock a world of opportunities!
$37.00 / month